Shipping policy

After you place your order, please allow 2‑3 business days for handcrafting, packaging and dispatch. Processing times may be slightly longer during peak seasons or holidays. Should there be any substantial delay, we will reach out to you via the email you provided at checkout.

Delivery timelines depend on your destination country and the shipping option selected at checkout. Please note that estimated delivery times do not include our 2‑3 business‑day order processing period.

Once your order is dispatched, you will receive a shipping confirmation email with tracking details (where available). Tracking updates may take some time to show up after the parcel is handed over to the carrier.

Please double‑check your shipping address before completing your purchase. If you spot any mistakes, kindly contact us immediately. We cannot guarantee address changes once an order has been shipped.

International orders may be subject to customs duties, taxes or import charges imposed by your destination country. Any such fees are the customer’s responsibility and are not included in your order total or shipping cost.

Delays may occasionally happen due to carrier issues, customs clearance, extreme weather, or other circumstances beyond our control. If your package is lost or arrives damaged, please get in touch with us with your order number and supporting photos, and we will assist you accordingly.

For any questions regarding your order or shipping, please reach out to us using the contact details available on our store.